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How to Prepare for Salesforce Admin Certification – 2024 Guide

A customer relationship management (CRM) solution has a client at its center. This means that the course of action carried out by a company is all for the client’s good. So a successful CRM makes a business successful. One of the first companies to implement CRM is Salesforce. if you are interested more about salesforce developers, click here.

Salesforce was named #1 CRM provider by Worldwide Semiannual Software Tracker by International Data Corporation(IDC) in 2017. An effective CRM can help to increase sales by up to 29%, productivity by 34% and forecast accuracy by 42%.

AI also contributes to the popularity of Salesforce. As this platform is empowered by Artificial Intelligence and we are well acquainted with the increased use of AI worldwide. Moreover, It helps you decide your course of action by providing analytics based on the exact information that you need.

Most importantly, It has a mobile app that allows you to stay connected from anywhere in the world. So with this mobile app, you can manage your leads and contacts, and collaborate with your team along with keeping an eye on all your tasks.

With so many flexibilities and ease of working level, Salesforce’s popularity cannot be questioned.

Check Simplilearn to know about the Salesforce admin certification, and how to achieve it.

What is Salesforce?

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Do you get emails regarding your online shopping? Do you get the things according to your choice when you browse the web or when you start fishing products on e-commerce sites? The products or services are arranged according to your preferences. If your answer is yes, then you might know what Salesforce is.

A customer relationship management(CRM) solution that aims to bring companies and their customers together is what we refer to as Salesforce. It is an American cloud-based software company that was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez.

Since the increasing popularity of Salesforce is increasing the demand of professionals with expertise in Salesforce, you can be the one to go ahead. There are many job roles like Salesforce Architect, Salesforce Admin, Salesforce business consultant and many more.

You can choose any of them to get certified because adding a Salesforce certification to your resume will definitely move you to the top.

What is Salesforce Admin Certification?

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Salesforce Admin certification is recognized as the highest certification a Salesforce Administrator can achieve. This certification demonstrates your expertise in the field and also your commitment to the Salesforce platform.

This certification is continuously gaining popularity among Salesforce professionals because of its high demand. It helps to enhance a professional’s knowledge regarding the platform. Additionally, it improves employability with higher salaries and perks.

Now the question arises, Why to gain the certification?

The latest Salesforce Salary Survey shows that 77% of professionals hold at least one Salesforce Certification, out of which 39% state that their salary increased when they got certified. When you get rewarded so nicely if you will obviously wish to attain the certification.

Now let us see how to prepare for the Salesforce Admin Certification.


How to Prepare for the Salesforce Admin Certification?

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Below are the tips to if you wish to earn your certification:


1. Know the exam


To earn the certification, the very first step is to know the exam well.  Broad knowledge of customizing Salesforce as per your company’s instance is required. In addition, you need to have expertise in configuring the platform, managing users and finding ways to completely use its features and capabilities.

The best resource to understand the exam is the exam guide that tells you about the format of the exam, the number of questions, duration, the number of topics and weightage of every topic and what resources you need to study.


2. Make the schedule for your exam


To stay motivated and focus on exams you need to schedule your exam before studying. When you have a date in your mind it becomes easier to prioritize the topics according to their difficulty level.

It offers a proctored onsite exam and proctored online exam. You can choose any of the routes according to your convenience.


3. Find some co-buddies


Group study has always proved to be effective and productive. The best way to connect with fellow admins is the Salesforce Certification Study Group in the Trailblazer Community. In this group, you can ask questions, get advice and motivation from your co-buddies and even plan to meet and schedule exams.


4. Practice makes a man perfect


Studying without practicing may not let you achieve your goal. For answering scenario-based questions, the practice of executing specific projects and their implementation would be of great help. It is recommended that you complete trials of Admin Beginner and Admin Intermediate available on Trailhead. These trials make you learn and upgrade your skills regarding the same. Another way to strengthen your skills is to build an app to keep track of the activities of your interest.

5. Complete the Admin Certification Trial

It has created the Admin Certification Prep Trail specifically to make your exam ready. There is Admin Certification Trailmix that shows the percentage of each area covered in the test. This lets you focus on the topics with the highest percentage and low on the topics with less percentage.


6. Attend the webinar


There is a free 1-day webinar conducted by Salesforce Certified Instructor who gives you some study tips and helps you with your doubts regarding any content.


7. Take the exam


Now that you are prepared for the exam by following the above steps, the D-Day arrives and you have to take the exam. Be patient while reading the questions and use the available time wisely. You can make handy notes on the scratch paper provided, so you can review the questions you marked for later references.

Celebrate your success if you have made it in the first attempt. But if you have not passed, remember that there are many candidates who do not clear in the first attempt. You can re-attempt it, this time with more preparation.


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By looking at the above steps, if you feel you cannot accomplish it so easily, then you can take up a Salesforce training course. Led by industry experts, training courses give you comprehensive knowledge of the platform and allow you to use it and gain hands-on experience. As It keeps on adding new functionalities, the online courses are updated to include any relevant information that can help the learners. So, wait no more and start your preparation today!

About Dorina Lorens